ISO 9001:2015 QMS Certified Lead Auditor Course (4-day)
ISO 9001:2015 QMS Internal Auditor Course (3-day)
ISO 9001:2015 QMS Application & Implementation Workshop (2-3 days)
ISO 9001:2015 QMS Executive Management Briefing (4-hour)
TRAINING COURSES
Our courses are offered to private sector product and service industries. We will conduct training on-site at corporate headquarters, facilities, plants, or locations that are designated by the company. Our goal is to provide training on the date, days and times that correspond with your company schedule.
Please contact us to receive a quote.
This course provides comprehensive training in lead auditor techniques, methodology, practices and skills.
It was designed and developed by a team who created and managed an accredited registrar.
They managed lead auditors and know what training is best for lead auditors. The certified course provider is Pillar Management Associates.
The trainers combine (QMS) auditing knowledge and practice accumulated from 17 years of audit experience, including audits to the new 9001:2015 standard.
- "Hands-on" training with over 25 class exercises
- Quality Management Systems as required by ISO 9001:2015
- ISO 9001 requirements and intent
- "Process Auditing"
- QMS Historical Perspective
- QMS Audit Process
- Evaluating System Effectiveness
- Evaluation of Conformance
- Audit Reporting
- Simulated audit or live audit
- ISO 9001 Auditors
- ISO 9001 Implementers
- Quality Program Managers
- An Understanding of the ISO 9001:2015 standard's requirements and intent.
- Understanding audit techniques, audit criteria and audit evidence in relation to all requirements, new and enhanced.
- Requirements and responsibilities for lead auditors and auditors.
- How to create and execute an audit audit plan.
- Learn how to communicate through the use of good interview techniques.
- How to determine the effectiveness of a quality management system.
- Become proficient in documenting pertinent information leading to findings of conformance or non-conformance.
- Understand how to identify major and minor non-conformances verses conformance or observations.
- Practice writing nonconformance reports and linking these to the ISO 9001:2015 standard requirements and the organization's policies and procedures.
- Understanding how to identify good “root cause” in relation to corrective action.
- A certificate of accomplishment (conditional on passing competence requirements).
Course Length: 4 Days
This training course and certificate of attainment is recognized by Exemplar Global as meeting the requirement for Exemplar Global certification to QMS Lead Auditor.
A certificate is issued only upon passing the required competence assignments and completion of attendance hours as required.
Participant Pre-requisite:
Some knowledge of ISO 9001 standard requirements.
A comprehensive internal auditor training course designed to prepare employees to conduct effective internal audits for your organization with a focus on competence and process auditing.
- Gain a working understanding of key concepts.
- SO 9001:2015 requirements and application.
- Internal auditor requirements and responsibilities.
- Audit criteria, evidence gathering, and interview techniques.
- ‘Process approach’ and ‘Effective Management’
- Determining conformity versus nonconformity.
- Determining the effectiveness of a quality management system.
- Common Problems in an Internal Quality Audit
- Internal Quality Audits and Continuous Improvement
- Audit programs.
- Audit plans.
- Non-conformance identification against ISO 9001:2015 and other requirements.
- Assessment of an appropriate root cause and corrective action.
- Other relevant communications related to the internal audit process.
- Lecture
- Role playing
- Debate
- Question and Answer sessions
- Individual classwork
- Team/Group classwork
- Homework
- Presentations
- Student Training Books
- Hand-outs/Other documented training material
- Quality Assurance Personnel
- Managers and Supervisors
- Internal Auditors (current or potential)
- ISO Program Manager
Participant Pre-requisite:
Preferably some knowledge of ISO 9001.
- How to create an internal quality audit program in your company that helps you reduce operating costs
- How to select and train auditors
- How to create an audit plan
- An understanding of questioning techniques and communications
- How to make an auditee feel at ease
- How to determine the effectiveness of a quality management system
Course Length: 3 Days
Options for additional training time can be added with focus upon interactive audit ‘role playing’ for the improved confidence of your organization’s new internal auditors.
Identify the differences between the ISO 9001:2008 and ISO 9001:2015 Standard requirements.
Identify and provide methods and techniques to facilitate either the transition of your existing QMS to include ISO 9001:2015 requirements or the implementation of a new ISO 9001:2015 system.
- Gain a working understanding of key concepts.
- ISO 9001:2015 requirements and application.
- Process approach and effective management.
- Determining the effectiveness of a quality management system
- Application of internal and external risk and opportunity in strategic planning.
- Understanding and identifying “interested parties” and their requirements that are relevant to your QMS.
- Understanding the Leadership responsibilities and requirements for Top Management.
- Application of “risk, opportunity, and quality objectives on an operational level.
- Application of the process approach and intended results.
- Applying performance measurements, analyzing results and evaluating trends.
- Application of the PDCA concept.
- Changes in corrective action and improvement.
- Lecture
- Exercises
- Question and Answer sessions
- Individual classwork
- Team/Group classwork
- Presentations
- Student Training Books
- Hand-outs/Other documented training material
- Quality Assurance Personnel
- Managers and Supervisors
- Internal Auditors (current or potential)
- ISO Program Manager
- A strategy for implementing ISO 9001:2015 in your company
- An understanding of the standard's requirements
- How to create an internal quality audit program in your company
- How to select and train auditors
- How to create and execute an audit plan
- An understanding of questioning techniques and communications
- How to make an auditee feel at ease
- How to determine the effectiveness of an environmental management system
Course Length: 4 Days
Qualified QMS International Associates present the requirements of the ISO 9001:2015 standard and provide guidance and interpretation for both a theoretical and practical application perspective, based upon their experience with both internal and external audits and system implementation.
A certificate of accomplishment is issued to participants completing the course with 100% attendance.
- Good knowledge of ISO 9001:2008 - 2 days
- Limited knowledge of ISO 9001:2008 – 3 days
ISO 9001:2015 Standard is primarily concerned with creating a management system that promotes efficiency, effectiveness and quality.
Implementing the ISO 9001:2015 Standard is a strategic direction to help your company improve overall performance and provide a sound basis for sustainable development initiatives.
- Understanding relevant requirements in relation to your strategic direction.
- Focus on your customers and relevant stakeholders requirements.
- Alignment of your quality management system with your business strategies.
- Endorsement of a process approach to achieve intended results.
- Promotion of performance metrics to enhance effective and efficient processes
- Support of a risk based approach to decision making
- Encourage continual improvement
- Leadership responsibilities and requirements for Top Management
- Understanding changes
- Improve quality
- Reduce risk
- Measure effectiveness
- Increase productivity
- Increase profit margins
- Increase Customer Satisfaction
- Open new markets for customers looking for an ISO 9001:2015 certified company
No previous experience or training in quality or ISO 9001.
